The items in the following section dealing with managing user settings (password, time zone, etc.).

Logging Into Dendi LIS

Providers and Collectors log in with username and password. Account Admins log in with email addresses and passwords. 

Resetting Password

From the login page, click the “Forgot Password?” link, then enter your email address. You will be sent an email with a new password. Once you use this password to log in, you can set a new password by going to your user settings. 

For Providers and Collectors, you must have an email address associated with your user in order to handle password resets yourself. If you do not, please contact either an Account Admin or a lab staff member to assist you with the reset.

Changing Time Zone or Password

Log into Dendi LIS, then click on your name in the top right corner of any page, then click “Settings”. From there, you can change your User Time Zone or set a new password.

If you wish to change your email address, please contact a lab staff member to assist you.

Please see the Recording Loom Video below on how to change the password and update your timezone.