Follow these steps to create a new Order:
- Log in at the Dendi Portal using the email address that was assigned to you as your username and the password that was created.
- Click on the “+ Order” button from your Dashboard page. This will begin the Order creation process.
After starting an Order, you are able to navigate to already-completed sections from the progress tracker to make changes as necessary. Completed sections will be blue in color, while incomplete sections will be shown in grey. Certain changes in earlier sections may necessitate re-populating later sections. For example, if the sample selection is changed, then you will have to re-enter the Test Profile & Test information.
Note: Mandatory fields in the Order creation process are denoted by a red asterisk (*).
3. Enter the Order Information - Choose the Order Type, Standing Order, Account, Provider, Patient, and, Fasting Status.
Note: ICD-10 Code selection has been removed from the first page of Order Creation and moved to the Sample Information page. ICD-10 Code Selection is now called Diagnosis Code Selection.
4. Enter the Patient Insurance - By default, already-created Patients will have their insurance information displayed. Should you need to alter or add new insurance information, you can do so from this page.
Insurance options are Unknown, Self Pay, Client Bill, or Insurance. If you choose Insurance, you are given the option to add information for various insurance - primary, secondary, tertiary, and workers’ compensation
5. Enter Patient Medication - In this section, you can optionally enter medications that are currently being prescribed to the Patient. Future Orders created for the same Patient will reflect the prescription list.
In addition to choosing medications from the “Prescribed Medications” dropdown list, you can also optionally enter medications not found in the list in the freeform “Additional Medications” box.
6. Select Test Profile - You can select Super Test Profile or Test Profile:
Super Test Profiles are groups of Test Profiles, combined together to allow for easier selection during the Order creation. Greyed-out Super Test Profiles are not applicable to a sample.
Test Profiles (also known as Test Panels) are groups of Tests. You must choose at least one Test Profile to move forward. You can expand & view individual Tests for a Test Profile by clicking the > button next to the Test Profile name. You can also search test profiles by name, code, alternate ID, category, and reference lab.
For each selected Test Profile, you must specify the associated sample type. Test Profiles with only one option for sample type will have that option populated by default. However, if there is more than one option for sample type on a given Test Profile, you will have to choose from the dropdown.
7. Enter Sample Information - Once you have selected all your Test Profiles and their associated sample types, on the next screen you will be prompted to enter sample information for each sample that will be collected from the Patient for testing.
The fields for “Sample Type” “Collection Date & Time” and "Collected By" are mandatory, but “Temperature”, “Container”, "Number of Containers Received" and “Collection Charge” are optional.
Mobile Phlebotomy Charge
- P9604 - Travel allowance one way in connection with medically necessary laboratory specimen collection drawn from home bound or nursing home bound patient; prorated trip charge
- P9603 - Travel allowance one way in connection with medically necessary laboratory specimen collection drawn from home bound or nursing home bound patient; prorated miles actually traveled
Collection Charge - Specify if this order needs a lab collection billing code added for billing purposes. This is only to be used if the lab is performing collection otherwise leave this field blank. Note: This code may only be added once per order.
- 36415 - Collection of venous blood by venipuncture
- 36416 - Collection of capillary blood specimen (eg finger heel ear stick)
- G0471 - Collection of venous blood by venipuncture or urine sample by catheterization from an individual in a skilled nursing facility (snf) or by a laboratory on behalf of a home health agency (hha)
8. On the Diagnosis Code Selection; Choose the Appropriate Diagnosis Code for the test.
9. Ask at Order Entry Questions (AOEs) - Based on the samples & Test Profiles chosen, you may be asked to answer various clinical (ask on order entry) questions configured by the lab for each sample.
10. Patient or Authorized Signature - Depending on your testing lab’s LIS configurations, this page may not be available. If it is, then the Patient or Authorized Signature page will show messages configured by the lab (ex., consent statements) specific to the selected Account for the Order. Additionally, there will be a section for the patient or authorized user to draw a signature.
11. Review your Order - Before submitting your Order, you will have a chance to review all the information that you’ve provided thus far. Should you wish to make any changes, you can navigate back to earlier pages as necessary.
If you have selected the sample type(s) for which the lab has provided shipping or storage information, you will be able to see this information from the review screen
Once you are satisfied with the Order, click the ‘Next: Complete Order’ button at the bottom of the page to proceed.
12. Upload/Scan Documents - You will be routed to the page where you can Upload/Scan Documents for the Patient. To upload a file Choose a file, and press the Upload File Button.
13. Printing Labels - Once you have completed your Order, you will be shown again the details of the created Order. At this point, you should either print sample labels (for the sample containers) or generate a requisition form.
The requisition form can be generated by clicking on the ‘Requisition Form’ button, and then select “Generate” from the dropdown. This will create an 8.5” x 11” PDF of the Order you just created, allowing you to print out the requisition form to send alongside the sample.
If you scroll a bit down the page, in the Samples section you will see the ability to print sample labels for each sample submitted as part of an Order.
Once either the requisition form or sample label(s) are printed, you can then send the Order (alongside any supporting documentation) to the lab, where it will be received, tested, and reported back to you in due time.